Teradici is the creator of the PCoIP remoting protocol technology. Going through an exponential growth stage, the company needed to provide its partner community with the training materials to easily and accurately demonstrate their technology solution.
After consolidating, updating and organizing 2,000+ slide training presentations, I used an intranet presentation management solution to deploy the training content. Then I developed video guides and a gamified assessment to add an e-learning dimension to the existing classroom training.
The deployment of the central training repository ensured up-to-date and accurate messaging across all stakeholders wthin the organization. It replaced countless hours of searching and creating training presentation decks with drawing from the existing, verified content. The video library helped customers experience a smooth product deployment process while reducing the strain on the Teradici support team. The assessment modules served as the first step to partner certification.